Shipping policy is subject to specific conditions or rules established by suppliers. Please read product descriptions and conditions carefully.
Please be aware that the Delivery Time = Processing Time + Shipping Time and that estimated delivery dates may vary depending on the product. Average processing time takes from 3-5days. Please allow 2-3 weeks for shipment from our warehouse to be dispatched to you. Please bear with us for any delays regarding delivery due to the pandemic or any unexpected situation. When the item is ready to ship, we will send you a tracking reference for your record. Alternatively, you can use our Track Your Order tool (see at the bottom of home page) by entering your order number to track. So that you are able to check the where about of your parcel.
ONCE THE ORDER IS PLACED, SHIPPING ADDRESS CANNOT BE CHANGED. IT IS CUSTOMER'S RESPONSIBILITY TO ENSURE THE DELIVERY ADDRESS IS CORRECT. FRESHLOOKPROS HOLD NO RESPONSIBILITY FOR ANY ERROR MADE WHEN PLACING THE ORDER.
Should you have any questions regarding our shipping policy, please contact us at firstname.lastname@example.org.